This can be caused by the balls in the trough not being seated correctly, and this may happen after the playfield has been raised to the upright position. Please check that the balls in the trough are properly seated.

EOS stands for End Of Stroke. These switches are part of the flipper mechanism and let the machine know when a flipper is in the "up" position. It is important that these can operate correctly as they are designed to reduce wear and prevent burn-out on the high power flipper coils.

The speaker volume can be adjusted with the Volume Up/Volume Down red buttons on the button panel inside the coin door.

The default setting on the pinball machine is on "EASY" allowing novice players to enjoy pinball game play. However, this setting is not suitable for experienced pinball players. After receiving your pinball, please set the difficult (and other game settings) to match your experience by going into the software menu (GAME SETTINGS) and adjusting difficult, [...]